What should volunteers be familiar with regarding the site coordinator's roles?

Volunteers should be familiar with IRS guidelines and their specific responsibilities because this knowledge is essential for effective teamwork and ensuring compliance with the requirements of the VITA/TCE programs. Understanding the IRS guidelines helps volunteers know the standards for tax preparation, client confidentiality, and ethical conduct, all of which are vital in maintaining the integrity of the program. Additionally, being aware of their specific responsibilities allows volunteers to understand their roles within the site, how to assist clients properly, and what resources are available to them if they encounter issues. This comprehensive understanding ultimately leads to better service for clients and a smoother operation of the tax assistance site. Other choices focus on narrower areas such as local IRS requirements, specific tax laws, or administrative processes, which do not encompass the full scope of what volunteers need to know to be effective in their roles.