What is one of the required reference materials at VITA/TCE sites?

One of the required reference materials at VITA/TCE sites is Publication 4299. This publication serves as an essential resource for volunteers as it provides guidelines and important information regarding the operation of the VITA/TCE programs. It outlines the responsibilities and expectations for site coordinators and volunteers, helping ensure that services provided to taxpayers are accurate, consistent, and compliant with IRS regulations.

Using Publication 4299 aids in reinforcing the understanding of program policies, procedures, and taxpayer rights among volunteers. Having access to this reference material helps maintain a high standard of service and assists in creating a positive experience for both volunteers and the taxpayers they serve.